Shipping policy

Figli Rossi Shipping Policy

1. Processing & Production Time All of our unique apparel products are made especially for you as soon as you place an order. Order processing and production typically takes 1 to 3 business days before shipping. Business days are Monday through Friday, excluding U.S. federal holidays.

2. Order Modifications and Cancellations Because our products are printed on demand, orders begin production shortly after being placed and therefore cannot be guaranteed to be modified or canceled once submitted. Please double-check your sizing and selections before checking out.

3. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Estimated delivery within 3–7 business days after shipment.

• Expedited Shipping: Estimated delivery within 1–3 business days after shipment.

Please note that delivery dates are estimates provided by shipping carriers and are not guaranteed.

4. Incorrect Shipping Addresses Customers are responsible for providing accurate shipping information at checkout. Figli Rossi is not responsible for orders shipped to incorrectly entered addresses provided by the customer. If an order is returned to us due to an incorrect or incomplete address, additional shipping and reshipping charges will apply before the order can be sent back out.

5. Damages, Defects, and Shipping Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. If your item arrives defective or damaged, please email us at Support@figlirossi.com within fourteen (14) days of delivery and include your order number and photographs of the issue. Upon verification, we will arrange a replacement or refund at no additional cost to you. Please retain all original packaging and damaged items until the claim has been reviewed.

6. Lost Packages A package may be considered lost if it has not been delivered and has not received any tracking updates for fifteen (30) consecutive days after the estimated delivery date, or if the carrier officially confirms the shipment as lost. If you believe your package has been lost or missing in transit, please contact us at Support@figlirossi.com with your order number and tracking information. Once verified, we will provide either a replacement shipment or a full refund.

7. Packages Marked as Delivered Once a package has been marked as delivered by the shipping carrier, responsibility for the package transfers to the recipient. If your tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or your local carrier office.

While we will make reasonable efforts to assist you in working with the carrier to locate the shipment, Figli Rossi is not responsible for packages reported damaged, lost, missing, or stolen after the carrier officially confirms delivery.